FAQ

Essentially, its communication through visual elements and its pretty much everywhere you look. From the packaging on the coffee you’re drinking to the advert on Facebook you just looked at – any visual content, be it images or typography or a combination of both, is Graphic Design. It varies from the simple company logo on your phone to the bold advert on a billboard. Probably the most overlooked design principle because it is literally always present, its also the most essential aspect of branding and advertising.

There’s nothing we don’t do when it comes to visual design. We’ve worked on everything from tiny cosmetic tubes to building-sized adverts. We have a passion for everything we do and we give as much care and attention to a tri-fold flyer as we do to a 50 page catalogue.

Design and taste is subjective. It’s different for everyone. That’s why we get all the information we can before we start a project. We like to know what you like so we can provide exactly what you need. And after all that, if it’s still not completely what you want then we’ll keep going till you’re 100% happy.

Simple answer – you do. A lot of companies keep the rights and intellectual property to their work but we don’t believe in that. When you pay for our services then you’re paying for the design rights too, so after we’re all done, it’s yours to do what you want with it. All we ask is that we can showcase it in our portfolio, because we’re proud of everything we do.

Without blowing our trumpet, you’ll find us up there with the friendliest people you know. We do this because we’re passionate about what we do, not because we’re trying to dominate the design world with a PixelDrift franchise.

We’re sociable yet professional, creative yet pragmatic, innovative yet unpretentious. We believe that communication is key. We’ll never pretend to know your business – that’s your area of expertise, so we’ll quiz you till we have a good idea of what you want. Oh, and we’re never completely happy until you are – that’s just the way we work.

We want you to be completely happy so we’ll keep going till you are. There will always be revisions as its part of the design process and design can be very organic. For our logo design, we work on a two-day process which will include several revisions if you require them. For larger projects, we work at an hourly rate which can be discussed upon application.

If you’re here, then you’re obviously serious about your business. You know the difference between a good designer and a business that hires designers and charges you quadruple what they pay them. There’s a lot of companies out there that promise an amazing service for a cut-price – only to deliver something that’s sub-standard to your needs. We’re not one of them. That’s not us.

Everything we do is 100% us – after we listen 100% to you.